Fees & Billing

Galaxy Health Medical Centre bulk bills eligible Medicare services. Private fees may apply to services that are not covered by Medicare or are not bulk billed. Please contact reception before your appointment to confirm your eligibility and any applicable fees.

• Patients without a Medicare card are welcome and will be charged a private consultation fee.

• Pre-employment medicals are privately billed.

• Driver’s licence medicals are privately billed.

• Certain procedures, including surgical procedures and iron infusions, may attract private fees.

• Fees will depend on the service provided.

For more information, please call our reception team on (08) 6149 1425.

Treatment Room Fees

Our treatment room provides consumable products to support your healthcare needs. Fees may apply for:

• Dressings

• Bandages

• Medical supplies

• Other treatment room products

These costs cannot be claimed through Medicare.

Workplace Injury or Illness

Appointments relating to workplace injuries or illnesses cannot be bulk billed under our current billing policy.

• Payment must be made at the time of consultation.

• Payment may not be required when details of an approved WorkCover claim are provided.

• Please bring all relevant WorkCover information to your appointment.

Transferring Medical Records

There is no fee for sending a patient health summary to another healthcare professional.

• A fee may apply when transferring a complete medical record.

• The fee may cover administration, copying, electronic media and postage costs.

• All requests must be made in writing.

• The request must include the patient’s written consent.

Missed Appointment Fees

An appointment will be treated as a missed appointment when:

• The patient does not attend the appointment.

• The appointment is cancelled less than three hours before the scheduled time.

A missed appointment fee will apply, and an invoice may be issued to the patient.